Terms of Service

1. Agreement

These Terms of Service ("Terms") govern your use of draftlume.com (the "Service") operated by Draftlume, Inc. ("the Company"), a California-based company located at 11150 Santa Monica Blvd, Suite 700, Los Angeles, CA 90064. By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

Draftlume provides B2B marketing and demand-gen teams with AI-assisted campaign copy generation. The Service processes brand materials -- including style guides, past campaign copy, and voice guidelines -- that you upload, and generates on-brand draft content including email sequences, ad copy, and landing page text. These Terms govern that use.

2. Use of the Service

• You must be at least 18 years old or have the consent of a parent or legal guardian to use the Service.
• You agree not to use the Service for unlawful purposes, to interfere with operation, or to attempt to gain unauthorized access to systems or data.
• You may not scrape, reverse-engineer, or copy the Service except as permitted by applicable law.
• You are responsible for the brand materials, content, and data you upload to the Service. You represent that you have all rights necessary to upload and use that content within the Service.
• You agree not to upload materials that infringe third-party intellectual property rights, contain unlawful content, or violate any applicable law.

3. Intellectual Property

The Service, including all text, graphics, logos, and software, is owned by the Company or its licensors and is protected by U.S. and international intellectual-property laws. We grant you a limited, non-exclusive, non-transferable license to access the Service for its intended purpose during the term of your subscription.

You retain all ownership rights in the brand materials you upload and in the AI-generated drafts produced from those materials within your account. The Company does not claim ownership of your uploaded content or generated output. We do not use your brand materials or generated drafts to train shared models or make them available to other users.

4. User Content

You are responsible for any content you submit through the Service (including via contact forms, email, or platform uploads). You represent that you have all necessary rights to submit such content. You grant us a limited license to use, store, and process the content as necessary to provide the Service -- specifically, to generate AI-assisted drafts in response to your requests -- and to respond to your inquiries. This license does not extend to using your content for training shared models, sharing with other users, or purposes beyond operating the Service for your account.

5. Subscription and Payment

Access to the Draftlume platform requires a paid subscription. Subscription terms, pricing, and plan features are as described on our pricing page. We may modify pricing with reasonable advance notice. Subscriptions renew automatically unless cancelled. You may cancel at any time from your account settings; cancellation takes effect at the end of the current billing period.

6. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. AI-generated drafts are provided as starting-point content and are not guaranteed to be complete, accurate, or suitable for any specific use without human review and editing.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR IN CONNECTION WITH YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE THREE MONTHS PRECEDING THE CLAIM.

Some jurisdictions do not allow the exclusion of certain warranties or limitation of certain damages; in those jurisdictions, our liability will be limited to the maximum extent permitted by law.

8. Indemnification

You agree to defend, indemnify, and hold harmless the Company from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from (a) your use of the Service, (b) your violation of these Terms, or (c) your violation of any third-party right, including any claim that content you uploaded or generated through the Service infringes a third party's intellectual property rights.

9. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, for any reason, including violation of these Terms. You may terminate your account at any time by cancelling your subscription and following the account-deletion process in your account settings. Sections that by their nature should survive termination will survive (including Sections 3, 6, 7, 8, 10, and 11).

10. Governing Law; Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to its conflict-of-law principles.

Informal Resolution. Before filing a claim, you agree to contact us at [email protected] and attempt informal resolution for at least 60 days.

Arbitration. Any dispute that cannot be resolved informally will be settled by binding arbitration administered in California, USA under the rules of the American Arbitration Association ("AAA"). Judgment on the arbitrator's award may be entered in any court of competent jurisdiction. You and the Company each waive the right to a jury trial and the right to participate in a class action.

Exception. Either party may seek injunctive relief in a court of competent jurisdiction located in California, USA for intellectual-property infringement or unauthorized access to the Service.

11. Changes to These Terms

We may update these Terms from time to time. Material changes will be posted with a new "Last updated" date. Continued use of the Service after the effective date of the updated Terms constitutes acceptance.

12. Contact